Support
Need help with Beauty Box? We're here for you.
Contact Us
Response Time
We typically respond within 24–48 hours.
Common Questions
My batch code isn't recognized
Make sure you're entering it exactly as printed on the product. Try the camera scan feature for better accuracy.
How do I upgrade to Pro?
Tap the crown icon in the top right corner of the home screen.
Can I restore my purchase?
Go to Settings → Restore Purchases.
The app is in the wrong language
Go to Settings → Language to change it.
We support 1,000+ brands and are constantly adding more. If your brand isn't listed, contact us and we'll prioritize adding it.